LEARNING AND DEVELOPMENT

    Learning and Development (L&D) is no longer a space of its own but rather it is affected by different factors including culture, regulations, labor market trends, languages, infrastructure and maturity of various sectors. These factors vary considerably in Sri Lanka in the export-oriented manufacturing (such as clothing) industry, finance, government, hospitality, and the increasingly popular IT-BPM sector. Programs exported to other parts of the world usually fail due to the assumptions based on the number of people who have access to the internet, the learners being similar, and the teams working equally. To improve the efficiency of training, it is worth adapting the content to the local environment with the help of case studies, Sinhalese or Tamil materials, job-related tasks, and examples of the real working situations in Sri Lanka. Such strategy makes the training more relevant and the transfer of skills more efficient with the help of better motivation and sel...

In today’s rapidly evolving corporate world, the conventional training approach is not usually able to capture the interest of the employees and also to remain aligned with organizational requirements (Capatina et al. 2024) . The concept of gamification as the incorporation of elements of games in learning has become a potent means of improvement in the areas of engagement, motivation, and performance. Organizations can make learning processes interesting and effective by introducing points, badges, leaderboards, and challenges into the learning process to introduce immersion into the learning environment (Eger et al. 2024) . Understanding Gamification Gamification uses game design features to non-game situations, especially in learning and development. These aspects use the human need of success, fame and amiable competition (Ezzat Amin, 2024) . It is not only to make training enjoyable but to increase engagement and motivation and knowledge retention. The employees are more ...